Questions & answers
QUESTIONS, ANSWERED.
The practical things worth knowing before we begin. If your question isn't answered here, Liam is glad to help directly.
See how it worksBusinesses whose work is better than their website: builders, architects, designers, makers, hotels, professional firms and independent brands. We start by learning what you do and who you want more of.
A working homepage, designed around your business, before you pay anything. You see how your site would look and feel, and we both decide whether to build the rest.
Yes. If your logo and brand are working, the site is built around them. If they're holding you back, we can refresh them as part of the project.
No. We write and structure the content with you. Your photos, project details and experience give us what we need to make it specific and believable.
Once you approve the homepage concept, we build and launch the full site in one week.
Hosting, support and content handover are agreed before launch, so you know how the site will be cared for and who to call when it needs attention.
Yes. The homepage concept is free, with no deposit and no obligation. The proposal that accompanies it sets out the scope and fee for the full website, which begins only once you approve it.
It depends on the pages and what they need to do, and the proposal sets this out precisely. The fee is agreed before kickoff and does not change unless the scope does.
Yes. Phone use is part of the design from the beginning, including how project images are cropped, how navigation opens and how a prospective client sends an enquiry.
Yes. The new site is prepared alongside your existing one, which remains live until launch. Redirects and the domain switch are agreed before anything changes.
You do. The code, design, content and domain are yours, documented and handed over so that the site can be maintained or moved as you wish.
No. We build sound search foundations and clear paths to enquiry, but visibility and lead volume depend on your market, competition, content and other factors. The proposal distinguishes the work we deliver from outcomes no one can promise.