Case study / Website design and functionality

H&L Services of NW Florida

Client
Harold and Lindsey Walker
Scope
Strategy / Copy / Design / Build
01

The business and what the site needed to do.

H&L Services of NW Florida is a family-run tree service in Apalachicola, operated by Harold and Lindsey Walker. The company handles tree removal, trimming and pruning, land clearing, palm care, and storm cleanup across Franklin County.

People often arrive with an urgent concern, not the name of a service. The site needed to help them recognize the problem, trust the crew, and reach H&L quickly from any screen.

02

The direction and why.

The design pairs a calm coastal palette with large, direct language and real photography from H&L job sites. Instead of opening with a long service list, the page asks what the visitor sees—an unsafe tree, close branches, an unhealthy palm, a lot that needs clearing, or storm damage—and turns each answer into a useful next step.

03

Specific decisions.

  1. 01
    Start with the customer’s problem

    Plain-language choices help visitors find the right service even when they do not know the industry term for what is happening on their property.

  2. 02
    Make the local crew visible

    Real jobsite photography and direct writing establish that H&L is a family-run Apalachicola business, not an anonymous referral service.

  3. 03
    Put useful local information in context

    The service area, Apalachicola tree-permit guide, and practical FAQs answer common questions without interrupting the main path to a quote.

  4. 04
    Keep contact within reach

    The phone number and job-details route stay prominent across desktop and mobile, so a visitor with a damaged or unsafe tree can act immediately.

H&L Services of NW Florida homepage with a tree-service headline and crew photography
H&L Services of NW FloridaLive named client work

Harold and Lindsey on the work.

“We want to give a BIG thank you to TELA Studios and Liam Morrison for our amazing website. Liam had us up and running in no time. We highly recommend their services. They take 100% of the stress out of creating a website. Thank you, Liam!!”

Harold and Lindsey Walker
H & L Services of NW Florida